How to renew a subscription

Your subscription does not need to be expired before you purchase more time. If you still have an active subscription you can renew your subscription at any time. By renewing your subscription you are adding your newly purchased subscription time to the end date of your current subscription. Renewal of a subscription is performed in TIS. Please read the document TIS Help for instructions, see the TIS tab for more information.

It is preferable to renew the subscription before it expires. If your subscription has expired you will need to purchase a new subscription. Once you have purchased the subscription you will need to open VIDA Admin, activate your new subscription as well as add your User ID and computer. You also have to assign the new subscription to the VIDA workstation by running the “Registration guide for subscription” in VIDA once again.